2. Services
  3. Student Counselling

From Monday 30 March 2020 ALL appointments for student counselling will be offered as either a phone or Skype appointment only. Please call the TAFE SA Info Line 1800 882 661 to make an appointment.

  • South Australian COVID-19 Mental Health Support Line - 1800 632 753
  • Australian Government Coronavirus Health Information Line - 1800 020 080

Student Services provides a free and confidential face to face and telephone Counselling and Welfare support to all enrolled students.  Counselling is available to assist you with any issue that affects your studies. The Counsellors will listen to your concerns and assist in exploring options and solutions that suit your needs.

Who we are

The Counsellors are a team of highly skilled and caring professionals, who can assist you to reach your goals.  They can support you to build the confidence and resilience needed on this journey.  Student Services provides a safe, private and confidential space for students to access assistance.

Services we provide

TAFE SA Counsellors will listen to you and treat you with respect. We will work with you to help resolve any issues that are impacting on you being successful with your studies. We will assist you in developing skills to help you with your study (study skills, time management, coping strategies). We will refer you to appropriate agencies when specialist or ongoing support is required.

We can support students with a wide range of issues, including:

  • Assisting with personal issues affecting your studies
  • Strategies for coping with study stress, anxiety & depression
  • Problem solving strategies
  • Support dealing with crisis & trauma
  • Financial assistance information
  • Conflicts & complaints

Counselling Appointments

TAFE SA Counsellors are located on most regional and metropolitan campuses. Counselling and Welfare Services are available 9am to 5pm, Monday to Friday.

To make an appointment, contact your local campus, ring 08 8463 5082 or email Student Services.

Counsellors are available at the following campuses:

Adelaide City
Phone: 08 8463 5082		 Mount Barker 
Phone: 08 8391 7333		 Regency
Phone: 08 8348 4444
Barossa Valley
Phone: 08 8562 0500		 Mount Gambier
Phone: 08 8735 1555		 Salisbury
Phone 08 8207 9800
Berri
Phone: 08 8595 2600		 Murray Bridge
Phone: 8535 6555 		Tonsley
Phone: 08 8207 2800
Elizabeth
Phone: 08 8207 9700		 Noarlunga
Phone: 08 8207 3900		 Urrbrae
Phone: 08 8372 6800
Gilles Plains 
Phone: 08 8207 1100		 Port Pirie
Phone: 08 8638 4222		 Whyalla
Phone: 08 8648 8788
Kadina
Phone: 08 8821 0400		  
TheDesk

Self Help Resources

thedesk - Online wellbeing support for TAFE SA students
thedesk is an online student resource to support mental and physical health and wellbeing with a range of modules and tools to help you with your studies (accessed using your TAFESA email address)

  • Getting things done, staying calm, feeling good, dealing with procrastination
  • Information and skills to help you be relaxed, energised and connected.

Studiosity - Online tutoring support for TAFE SA students

Black dog institute - Depression and anxiety information and resources

Beyond Blue - Mental health support for those feeling anxiety, distress and concern in relation to the coronavirus (COVID-19) outbreak.

The Resilience Factor

Be ready to bounce back when times get tough by:
1.   Aiming for success, not perfection
2.   Maintaining balance in your life
3.   Finding ways of connecting with others
4.   Being kind to yourself
5.   Learning strategies to cope with stress
6.   Taking action to solve problems early

wellbeing_day

Crisis & Emergency contacts

  • Emergency services (police, fire, ambulance): dial 000 (or 112 from mobile phones)
  • Lifeline (24 hour counselling): 13 11 14
  • Suicide call Back Service: 1300 659 467
  • Mental Health Triage Service (24 hours): 13 14 65
  • Yarrow Place: (24 hours, 7 days a week toll free in SA): 1800 817 421
  • National Sexual Assault, Domestic Family Violence Counselling Service: 1800 737 732 (1800 RESPECT)

Critical Incidents

Critical incidents are traumatic events occurring on or off campus (within or outside Australia) which significantly impact or threaten to significantly impact student wellbeing by causing extreme stress, fear or injury.

In an emergency situation first call 000 for Emergency Services.

To report a Critical Incident impacting TAFE SA student/s please contact:

  • Campus Security
  • A senior staff member on campus
  • Call TAFE SA on 1800 882 661 to notify Student Services
  • For international students on a student visa only please call International Student Support Consultant on 0434 078 881 (after hours)

Student Critical Incident Policy
International Students Support: Incident Protocol

Confidentiality & Privacy

In order to provide effective support, and to monitor the impact of the services provided, information may be recorded and stored by Student Services. Non-sensitive information may, on occasion, be disclosed to other relevant TAFE SA staff and funding bodies for the purpose of providing and monitoring educational support. Personal, sensitive information collected by Student Services staff within a student counselling context is recorded to enable effective monitoring and delivery of counselling support by the Student Services team. Counselling records will not be used for other purposes unless client consent has been provided, or where there is a legal requirement to do so.

The use and/or disclosure of personal information by Student Services is undertaken in accordance with the SA State Government Information Privacy Principles and TAFE SA’s Privacy Policy.

Additional support

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