Hair & Beauty

> Certificate II in Retail Cosmetics SHB20116

15 records

Advise on beauty products and services

AQF: Certificate II
Industry: Client Services
National Code: SHBBCCS001
ISBN:978-1-74282-342-3
Clients today are often bombarded with information on how to improve their appearance using a range of cosmetics and services. As well, technology innovations are updating cosmetics, cosmeceuticals and equipment. The cosmetic surgery sometimes overlaps with services offered by beauty therapists and certainly competes for part of your market. And the spa and well-being industry is growing. So how do you stay up to date and provide reliable information to your clients? Some of the clients that visit your workplace may know exactly which product or service they want, but most will seek your advice on which product or service best suits their requirements. You will have to decide which product or service is most appropriate and then convince the client.
Learner Guide: $15.00 Add To Cart
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Apply eyelash extensions

AQF: Certificate II
Industry: Make-Up Services
National Code: SHBBMUP001
ISBN:978-1-74282-350-8
This unit describes the performance outcomes, skills and knowledge required to apply eyelash extensions for added length and thickness of natural lashes to meet client needs. It requires the ability to consult with clients, select suitable products and equipment to apply, in-fill, and remove damaged eyelash extensions. Applying eyelash extensions can be an individual service or form part of a series of services. This unit applies to beauty therapists, retail assistants, and make-up freelancers who work in beauty salons, retail cosmetic outlets, and settings that provide make-up services. In this environment they make routine service decisions within a defined range.
Learner Guide: $10.00 Add To Cart
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Communicate as part of a salon team

AQF: Certificate II
Industry: Working in Industry
National Code: SHBXIND002
ISBN:978-1-74282-377-5
Workplace communication is the process of exchanging information, both verbal and non-verbal, within the workplace. The workplace may consist of employees from different parts of the society, and cultural backgrounds. In order to successfully unite and achieve the necessary workplace activities of all employees, effective communication is vital.
Learner Guide: $18.00 Add To Cart
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Comply with organisational requirements within a personal services environment

AQF: Certificate II
Industry: Working in Industry
National Code: SHBXIND001
ISBN:978-1-74282-380-5
When you commence employment in a Hair, Barber, Beauty or Nail Salon or if you are an employer within this industry, it is important for you to know there are workplace laws that apply to all employees in the national workplace relations system. Before hiring a new employee, the employer should make sure that they know about their rights and responsibilities under the Fair Work Act 2009: Regardless of how the business is set up, the employer is still required to provide their employees with the wages and conditions set out within an enterprise agreement or through the modern award.
Learner Guide: $22.00 Add To Cart
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Conduct salon financial transactions

AQF: Certificate II
Industry: Client Services
National Code: SHBXCCS001
ISBN:978-1-74282-374-4
When goods or services are purchased, payment is received in a number of ways. This can be in the form of cash, cheque and credit/debit card or by using EFTPOS facilities. Whichever way payment is made it is vital that the operator knows and understands how to use the equipment according to the manufacturer and supervisor instructions.
Learner Guide: $30.00 Add To Cart
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Contribute to health and safety of self and others

AQF: Certificate II
Industry: Beauty Services
National Code: BSBWHS201
ISBN:978-1-74282-372-0
All beauty salon environment includes some degree of potential workplace hazards. The job roles of these industries often require us to work with certain types of equipment, tools or hazardous chemicals creating a higher risk for unsafe environments. You can make an important contribution to the health and safety of your workplace by ensuring you promote and follow safe work practices that support a safe work environment for all.
Learner Guide: $20.00 Add To Cart
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Design and apply make-up

AQF: Certificate II
Industry: Make-Up Services
National Code: SHBBMUP002
ISBN:978-1-74282-351-5
Learner Guide: $20.00 Add To Cart
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Organise personal work requirements

AQF: Certificate II
Industry: Working in Industry
National Code: SIRXIND003
ISBN:978-1-74282-370-6
This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Learner Guide: $15.00 Add To Cart
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Participate in environmentally sustainable work practices

AQF: Certificate II
Industry: Beauty Services
National Code: BSBSUS201
ISBN:978-1-74282-371-3
Working towards environmental sustainability is everyone's responsibility. Whether you are the receptionist, salon manager, senior hairdresser, apprentice, nail technician or beauty therapist you need to work efficiently to use less resources wherever possible to contribute to environmental sustainability. It is important for all team members to identify environmental and resource efficiency issues and to work efficiently to minimise the environmental impact of the salon.
Learner Guide: $15.00 Add To Cart
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Pierce ear lobes

AQF: Certificate II
Industry: Skin Services
National Code: SHBBSKS001
ISBN:978-1-74282-363-8
Many beauty salons offer ear piercing as a service to clients. Ear piercing has existed in various forms throughout history for decorative and cosmetic purposes. The potential for increased clientele is excellent, since ear piercing is popular with men, women and children.
Learner Guide: $15.00 Add To Cart
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Produce visual merchandise displays

AQF: Certificate II
Industry: Merchandising
National Code: SIRRMER001
ISBN:978-1-74282-382-9
Visual appeal plays a large part in attracting clients to a salon. First impressions are particularly important, as they are perceived to be an indication of the quality of service the salon will provide. A good display is an effective selling tool, promoting both the products and the services available.
Learner Guide: $16.00 Add To Cart
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Receive and handle retail stock

AQF: Certificate II
Industry: Inventory
National Code: SIRRINV001
ISBN:978-1-74282-381-2
Salons regularly order in and receive retail stock as a normal part of business operations. When the stock arrives, it needs to be received, inspected for damage, checked off against the invoice or order form, stored appropriately and then ultimately displayed for retail sale. A clear set of procedures and responsibilities should be set in place (by management) for staff receiving stock and working in the store area can follow.
Learner Guide: $12.00 Add To Cart
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Recommend products and services

AQF: Certificate II
Industry: Client Services
National Code: SHBXCCS004
ISBN:978-1-74282-376-8
Recommending products and services is an essential component of your role as a salon operator. It involves the understanding and application of specialised product knowledge to provide accurate advice to customers and staff. It will be your responsibility as a part of a team to recommend quality products and/or services that are going to complement the client. Therefore, it is necessary to access relevant sources of data to gather the information you require to satisfy clients' needs.
Learner Guide: $13.00 Add To Cart
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Research and apply beauty industry information

AQF: Certificate II
Industry: Research
National Code: SHBBRES001
ISBN:978-1-74282-362-1
To maintain a professional status within the beauty industry and your working environment, you will require skills and knowledge to identify and source information related to the beauty industry. Beauty industry information may come from a variety of sources and will improve your day-to-day work performance.
Learner Guide: $25.00 Add To Cart
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Sell to the retail customer

AQF: Certificate II
Industry: Sales
National Code: SIRXSLS001
ISBN:978-1-74282-383-6
The first contact with a customer is vital to your professionalism and image of your working environment. It is at this point that the customer gains a first impression of you. Your first impression can make or break an existing or potential customer relationship. As a beautician your ability to connect and establish rapport with your customer will set the tone for the entire sale.
Learner Guide: $20.00 Add To Cart
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