Customer Service and Sales Transactions - Meat Retail

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Learner Guide: $27.50 Add To Cart
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Description

This learning guide introduces the principles of customer service and processing sales transaction, including: acknowledge, greet and establish customer's requirements - refer customer complaints, receive and record information from customer enquiries and process sales transactions.

Classifications

AQF - Australian Quality Framework
Certificate II, Certificate III, Certificate IV

Industry Classification Scheme
Hospitality

National Code - Training.gov.au
MTMR106B: Provide service to customers, MTMR107B: Process sales transactions

Copyright Description

Copyright © 2017 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-757

TAFEshop Catalogue: 09.063.0405-E2

ISBN: 978-1-86393-226-4

TAFE SA

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