Customer Service and Sales Transactions - Meat Retail
This learning guide introduces the principles of customer service and processing sales transaction, including: acknowledge, greet and establish customer's requirements - refer customer complaints, receive and record information from customer enquiries and process sales transactions.
AQF - Australian Quality Framework
Certificate II, Certificate III, Certificate IV
Industry Classification Scheme
National Code - Training.gov.au
MTMR106B: Provide service to customers, MTMR107B: Process sales transactions
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