Provide salon services to clients

Pricing

30.00AUDIn Stock
Learner Guide: $30.00 Add To Cart
Preview
  • PDF thumbnail

Description

This unit describes the performance outcomes, skills and knowledge required to provide a complete customer service experience. It requires the ability to communicate with clients face-to-face or by telephone, schedule appointments, attend and respond to client complaints, and assist clients with special needs.

This unit applies to workers in personal service environments including beauty and hairdressing salons, nail salons and spas. In these environments, they make routine service decisions within a defined range.

Classifications

AQF - Australian Quality Framework
Certificate III

Competency Field
Client Services

National Code - Training.gov.au
SHBXCCS002: Provide salon services to clients

Copyright Description

Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2207

TAFEshop Catalogue: 16.034.3404

TAFEshop Catalogue: 16.034.3314-E2

ISBN: 978-1-74282-421-5

TAFE SA

Related Resources


Apply cosmetic tanning products

This unit describes the performance outcomes, skills and knowledge required to select and apply cosmetic tanning products. It requires the ability to consult with clients about tanning products and colour choice, select products and equipment to prepare the skin and apply tanning products using a spray tanning gun. The application of cosmetic tanning products can be an individual service, or form part of a series of services. It applies to beauticians and beauty therapists who work in beauty salons and spas.

In this environment they make routine service decisions within known procedures but work under limited supervision and guidance from others.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Learner Guide$6.00

Cut hair using freehand clipper techniques

This unit describes the performance outcomes, skills and knowledge required to consult with clients and analyse hair and facial characteristics to design, recommend and complete complementary haircuts using freehand clipper techniques. This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops.

They use discretion and judgement to manage the client service and take responsibility for the outcomes of their work.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Learner Guide$20.00

Create layered haircut structures

This unit describes the performance outcomes, skills and knowledge required to consult with clients and analyse hair and facial characteristics to design and recommend complementary layered haircuts. It requires the ability to cut hair into both uniform and increased layered hair cut structures and to finish hair to shape.

This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.

Learner Guide$25.00