Provide salon services to clients

Pricing

30.00AUDIn Stock
Learner Guide: $30.00 Add To Cart
Preview
  • PDF thumbnail

Description

This unit describes the performance outcomes, skills and knowledge required to provide a complete customer service experience. It requires the ability to communicate with clients face-to-face or by telephone, schedule appointments, attend and respond to client complaints, and assist clients with special needs.

This unit applies to workers in personal service environments including beauty and hairdressing salons, nail salons and spas. In these environments, they make routine service decisions within a defined range.

Classifications

AQF - Australian Quality Framework
Certificate III

Competency Field
Client Services

National Code - Training.gov.au
SHBXCCS002: Provide salon services to clients

Copyright Description

Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2207

TAFEshop Catalogue: 16.034.3404

TAFEshop Catalogue: 16.034.3314-E2

ISBN: 978-1-74282-421-5

TAFE SA

Related Resources


Provide men's general grooming services

This unit describes the skills and knowledge required to consult with clients and provide a range of general men’s grooming services including trimming eyebrow and ear hair and shaving the neck under a beard. These enhancement services are usually offered in conjunction with haircutting services.

Other units cover full moustache and beard maintenance, face and head shaves.

This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.

Learner Guide$14.00

Provide Indian head massage

This unit describes the performance outcomes, skills and knowledge required to provide Indian head massage as part of a spa program. It requires the ability to consult with clients, plan massage routine and massage arms, neck, shoulders, scalp and face. Indian head massage can be an individual treatment or form part of a series of treatments.

This unit applies to beauty and spa therapists who work in day, destination and resort spas and beauty salons. In this environment they operate with some level of autonomy or under limited supervision.

Learner Guide$15.00

Straighten and relax hair with protein treatments

This unit describes the performance outcomes, skills and knowledge required to consult with clients, analyse hair characteristics and condition and to complete protein treatments to reduce curl or wave in the hair. Treatments can be for untreated naturally curly or wavy hair or for chemically treated hair.

This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.

Learner Guide$20.00