Provide salon services to clients

Pricing

30.00AUDIn Stock
Learner Guide: $30.00 Add To Cart
Preview
  • PDF thumbnail

Description

This unit describes the performance outcomes, skills and knowledge required to provide a complete customer service experience. It requires the ability to communicate with clients face-to-face or by telephone, schedule appointments, attend and respond to client complaints, and assist clients with special needs.

This unit applies to workers in personal service environments including beauty and hairdressing salons, nail salons and spas. In these environments, they make routine service decisions within a defined range.

Classifications

AQF - Australian Quality Framework
Certificate III

Competency Field
Client Services

National Code - Training.gov.au
SHBXCCS002: Provide salon services to clients

Copyright Description

Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2207

TAFEshop Catalogue: 16.034.3404

TAFEshop Catalogue: 16.034.3314-E2

ISBN: 978-1-74282-421-5

TAFE SA

Related Resources


Hair Science

We often encounter hair and skin disorders, being able to recognise these allows us to make better judgements when applying practical services in a safe and effective manner, recommending to our clients the best course of action that can be taken to rectify any hair or scalp problems.

Workbook$21.99

Use reflexology relaxation techniques in beauty treatments

This unit describes the performance outcomes, skills and knowledge required to provide relaxation treatments using reflexology techniques. It requires the ability to consult with clients, select products and techniques, and provide manual reflexology relaxation according to client needs and agreed treatment plan. Reflexology can be an individual treatment, or form part of a series of treatments. This unit applies to beauty and spa therapists who work in beauty salons, massage clinics and spas. In this environment they work in a team but make independent treatment decisions. They have knowledge across a range of reflexology relaxation techniques.

Learner Guide$30.00

Curl and volumise hair with chemical treatments

This unit describes the performance outcomes, skills and knowledge required to consult with clients, analyse hair characteristics and condition and to complete chemical treatments to add curl or body to short or medium length hair.

This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.

Learner Guide$20.00