Respond effectively to behaviours of concern

Pricing

29.75AUDIn Stock
Learner Guide with Assessment: $29.75 Add To Cart
Preview
  • PDF thumbnail

Description

In this unit we explore behaviours of concern and its relationship to those who work in the healthcare industry. Some issues may have been discussed in previous units and you may wish to refer back to them from time to time. A number of reasons why healthcare workers are exposed to behaviours of concern will be outlined in the unit.

Classifications

AQF - Australian Quality Framework
Certificate III

Competency Field
Medical, Dental and Health Services

National Code - Training.gov.au
CHCCCS020: Respond effectively to behaviours of concern

Copyright Description

Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2198

TAFEshop Catalogue: 15.141.3349

ISBN: 978-1-74282-453-6

TAFE SA

Related Resources


Apply Nursing Practice in the Perioperative Setting

This unit describes the skills and knowledge required to provide person-centred care for a person during anaesthesia, surgery and recovery in the perioperative nursing environment in operating theatres, post-anaesthesia care units and day surgery centres.

Enrolled nurses working in perioperative nursing need to hold and apply specialised in-depth knowledge, effectively integrate theory and practice, and make reliable clinical assessments and judgements.

This unit applies to enrolled nurses, registered with the Nursing and Midwifery Board of Australia, seeking specialisation in enrolled nurse work that is carried out in consultation and collaboration with registered nurses, and under direct or indirect supervisory arrangements aligned to the Nursing and Midwifery Board of Australia regulatory authority legislative requirements.

Assessment$12.00
Learner Guide$29.75
Logbook$12.00

Deliver a service to customers - (HLT15)

This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback. It applies to individuals who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer service in a defined context under direct supervision or with limited individual responsibility. The skills in this unit must be applied in accordance with Commonwealth and State/territory legislation, Australian/New Zealand standards and industry codes of practice.

Learner Guide$29.75

Participate in workplace health and safety - (HLT15)

This unit, Participate in workplace health and safety, will assist you in creating and maintaining a safe workplace in a nursing environment.

Learner Guide$29.75