Browse Categories
Shopping Cart
Sign In
Your E-mail:
Password:
New Customer? Start here...
Forgot your password?
Product Catalogues
Sign-in to access.
Follow Us On
Related Sites
Australian Skills Quality Authority
Copyright Advisory Group
Kanopy Video Streaming
Smartcopying
Training.gov.au
The first contact with a customer is vital to your professionalism and image of your working environment. It is at this point that the customer gains a first impression of you. Your first impression can make or break an existing or potential customer relationship. As a beautician your ability to connect and establish rapport with your customer will set the tone for the entire sale.
AQF - Australian Quality FrameworkCertificate II
Competency FieldSales
National Code - Training.gov.auSIRXSLS001: Sell to the retail customer
Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.
TAFEshop Identifier: TAFESA-2147
TAFEshop Catalogue: 16.031.3221
ISBN: 978-1-74282-383-6
Related Resources
This unit describes the performance outcomes, skills and knowledge required to provide specialised facial treatments incorporating the use of ultrasonic, direct current, high frequency and micro current devices. It requires the ability to establish priorities with clients and synthesise knowledge of skin, performance of electrical machines and allied cosmetic products, and to design and provide treatments to address specific skin types and conditions. Not all equipment is used in each specialised facial treatment. Specialised facials can be a single treatment or form part of a series of treatments. This unit applies to beauty therapists who work in beauty therapy salons. In this environment they work in a team but make independent treatment decisions. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
This unit describes the performance outcomes, skills and knowledge required to consult with clients and analyse hair and facial characteristics to design and recommend complementary one length or solid haircuts. It requires the ability to cut hair into one length or solid hair cut structures and to finish hair to shape. This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.
This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted facial and body hair. It requires the ability to consult with clients to select suitable wax products to provide waxing services. The waxing service can be a single service or form part of a series of services. This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team and make independent decisions within a defined range. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.