Sell to the retail customer

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Description

The first contact with a customer is vital to your professionalism and image of your working environment. It is at this point that the customer gains a first impression of you. Your first impression can make or break an existing or potential customer relationship. As a beautician your ability to connect and establish rapport with your customer will set the tone for the entire sale.

Classifications

AQF - Australian Quality Framework
Certificate II

Competency Field
Sales

National Code - Training.gov.au
SIRXSLS001: Sell to the retail customer

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2147

TAFEshop Catalogue: 16.031.3221

ISBN: 978-1-74282-383-6

TAFE SA

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