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Training.gov.au
The first contact with a customer is vital to your professionalism and image of your working environment. It is at this point that the customer gains a first impression of you. Your first impression can make or break an existing or potential customer relationship. As a beautician your ability to connect and establish rapport with your customer will set the tone for the entire sale.
AQF - Australian Quality FrameworkCertificate II
Competency FieldSales
National Code - Training.gov.auSIRXSLS001: Sell to the retail customer
Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.
TAFEshop Identifier: TAFESA-2147
TAFEshop Catalogue: 16.031.3221
ISBN: 978-1-74282-383-6
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This unit describes the performance outcomes skills and knowledge required to complete full or partial braiding finishes to hair as quick service designs. This unit applies to salon assistants who work in hairdressing salons under close supervision and with guidance from more experienced or senior hairdressers. They use little judgement and follow the instructions specified by the hairdresser who has completed the client consultation and manages the client service. It can also apply to more senior hairdressers completing braiding services.
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This unit describes the performance outcomes, skills and knowledge required to maintain, organise and clean tools, equipment and work areas to ensure a clean and tidy client environment and the hygienic and safe provision of hair services. Complex and scheduled maintenance would be referred to specialist service technicians. This unit applies to all hairdressing and barber businesses and to hairdressers and barbers working at all levels. Health regulations apply in some Australian states and territories for hairdressing and barber businesses to clean and disinfect tools, equipment and work surfaces at designated times. No occupational licensing, certification or other specific legislative requirements apply to this unit at the time of publication.