Sell to the retail customer

Pricing

20.00AUDIn Stock
Learner Guide: $20.00 Add To Cart
Preview
  • PDF thumbnail

Description

The first contact with a customer is vital to your professionalism and image of your working environment. It is at this point that the customer gains a first impression of you. Your first impression can make or break an existing or potential customer relationship. As a beautician your ability to connect and establish rapport with your customer will set the tone for the entire sale.

Classifications

AQF - Australian Quality Framework
Certificate II

Industry Classification Scheme
Sales

National Code - Training.gov.au
SIRXSLS001: Sell to the retail customer

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2147

TAFEshop Catalogue: 16.031.3221

ISBN: 978-1-74282-383-6

TAFE SA

Related Resources


Plan hair services for special events

This unit describes the performance outcomes, skills and knowledge required to plan the provision of hair services for special events such as weddings, parties and balls. Services could be for individuals or groups and may involve a series of preparatory services prior to the event and styling services on the day in or outside the salon. It requires the ability to identify customer needs and preferences, determine final designs, provide costings and schedule all services.

This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing or barber salons. They use discretion and judgement to plan all client services and take responsibility for the outcomes of their own work. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Learner Guide$5.00

Facial Treatments Masks

Duration: 22 minutes

DVD$16.95

High Frequency Treatments - Electrical Facial Treatments

This DVD features includes topics on: Indirect high frequency (Viennese Massage), Direct high frequency massage, stimulating, drying, healing and anti congesting.
Duration: 19 minutes.

DVD$16.95