Recommend products and services

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Description

Recommending products and services is an essential component of your role as a salon operator. It involves the understanding and application of specialised product knowledge to provide accurate advice to customers and staff. It will be your responsibility as a part of a team to recommend quality products and/or services that are going to complement the client. Therefore, it is necessary to access relevant sources of data to gather the information you require to satisfy clients' needs.

Classifications

AQF - Australian Quality Framework
Certificate II

Competency Field
Client Services

National Code - Training.gov.au
SHBXCCS004: Recommend products and services

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2145

TAFEshop Catalogue: 16.031.3214

ISBN: 978-1-74282-376-8

TAFE SA

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