Recommend products and services
Recommending products and services is an essential component of your role as a salon operator. It involves the understanding and application of specialised product knowledge to provide accurate advice to customers and staff.
It will be your responsibility as a part of a team to recommend quality products and/or services that are going to complement the client. Therefore, it is necessary to access relevant sources of data to gather the information you require to satisfy clients' needs.
AQF - Australian Quality Framework
National Code - Training.gov.au
SHBXCCS004: Recommend products and services
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