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Training.gov.au
Clients today are often bombarded with information on how to improve their appearance using a range of cosmetics and services. As well, technology innovations are updating cosmetics, cosmeceuticals and equipment. The cosmetic surgery sometimes overlaps with services offered by beauty therapists and certainly competes for part of your market. And the spa and well-being industry is growing. So how do you stay up to date and provide reliable information to your clients? Some of the clients that visit your workplace may know exactly which product or service they want, but most will seek your advice on which product or service best suits their requirements. You will have to decide which product or service is most appropriate and then convince the client.
AQF - Australian Quality FrameworkCertificate II
Competency FieldClient Services
National Code - Training.gov.auSHBBCCS001: Advise on beauty products and services
Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.
TAFEshop Identifier: TAFESA-2135
TAFEshop Catalogue: 16.031.3180
ISBN: 978-1-74282-342-3
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This unit describes the performance outcomes, skills and knowledge required to develop and update knowledge of the organisation’s product and service range and to recommend products and services suited to customer needs. Products and services will vary according to the particular business type but can include any from a hair, barbering, beauty or cosmetics range. This unit applies to all businesses that sell hair, barbering, beauty or cosmetic products and services and to sales and service personnel working at all levels.
This unit describes the performance outcomes, skills and knowledge required to develop 2-D visual representations and plans for solid form, graduated and increased and uniform layered haircut structures. This enables hairdressers to visualise the components of finished haircut structures as aids to planning and completing haircuts. This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.
This unit describes the performance outcomes, skills and knowledge required to consult with clients and analyse beard, moustache and facial characteristics to design, recommend and complete a range of complementary styles. It also involves ongoing maintenance of styles. This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their work. In some Australian states and territories, the use of straight razors is prohibited. No occupational licensing, certification or other specific legislative requirements apply to this unit at the time of publication.