Certificate I in Hospitality - Core Units

Description

The activities contained in this booklet have been developed to enable students to demonstrate competence against the following Unit of Competence:
BSBWOR203 Work effectively with others
SITXCCS101 Provide information and assistance
SITXFSA101Use hygienic practices for food safety
SITXWHS101 Participate in safe work practices

Classifications

AQF - Australian Quality Framework
Certificate I

Competency Field
Hospitality

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2099

TAFEshop Catalogue: 16.033.3337

ISBN: 978-1-74282-444-4

TAFE SA

Related Resources


S.A. Liquor Licensing Laws

This course will introduce you to an understanding of South Australian Liquor Licensing Laws as they apply to the Tourism and Hospitality Industry. A basic knowledge of these laws is essential for anyone employed in this Industry. This course will help you to identify your responsibilities to government regulations, workplace responsibilities, your responsibilities to the customer and of course, your responsibilities to yourself. By doing this course, South Australian Liquor Licensing Laws and the course titled Responsible Service of Alcohol (RSA) you will be able to apply to The Liquor and Gambling Commissioner to become a Responsible Person in the Hospitality and Tourism Industry in South Australia.

online (eLearner) resource$30.00

Operate a Bar

This course describes the performance outcomes, skills and knowledge required to prepare a bar for service, take drink orders, prepare and serve alcoholic and non-alcoholic beverages and close the bar down. Customer service and selling skills are found in other courses.

This course applies to any hospitality organisation which operates a bar including hotels, restaurants, clubs, cafes, and wineries. The course applies to bar attendants who operate with some level of independence and under limited supervision.

This course requires you to be working in hospitality venue with bar facilities of a suitable standard, Eg: Public Bar, Tavern, Nightclub or similar. 

online (eLearner) resource$30.00

Coach others in job skills

This course describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and to monitor the progress of colleagues until they are able to operate independently of the coach. This course covers the situation in workplaces where buddy systems and informal on-the-job training are extremely common.

This unit applies to all tourism, hospitality and event sectors. It applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures.

online (eLearner) resource$30.00