Recommend products and services

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Description

Recommending products and services is an essential component of your role as a salon/barbershop operator. It involves the understanding and application of specialised product knowledge to provide accurate advice to customers and staff. It will be your responsibility as a part of a team to recommend quality products and/or services that are going to complement the client. Therefore, it is necessary to access relevant sources of data to gather the information you require to satisfy clients' needs. Clients will look at you as an expert in what you sell and place their trust in you. They will expect you to be confident and have thorough knowledge of what you recommend.

Classifications

AQF - Australian Quality Framework
Certificate II

Industry Classification Scheme
Client Services

National Code - Training.gov.au
SHBXCCS004: Recommend products and services

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2097

TAFEshop Catalogue: 16.034.3319

ISBN: 978-1-74282-426-0

TAFE SA

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