Recommend products and services

Pricing

13.00AUDIn Stock
Learner Guide: $13.00 Add To Cart
Preview
  • PDF thumbnail

Description

Recommending products and services is an essential component of your role as a salon/barbershop operator. It involves the understanding and application of specialised product knowledge to provide accurate advice to customers and staff. It will be your responsibility as a part of a team to recommend quality products and/or services that are going to complement the client. Therefore, it is necessary to access relevant sources of data to gather the information you require to satisfy clients' needs. Clients will look at you as an expert in what you sell and place their trust in you. They will expect you to be confident and have thorough knowledge of what you recommend.

Classifications

AQF - Australian Quality Framework
Certificate II

Industry Classification Scheme
Client Services

National Code - Training.gov.au
SHBXCCS004: Recommend products and services

Copyright Description

Copyright © 2017 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2097

TAFEshop Catalogue: 16.034.3319

ISBN: 978-1-74282-426-0

TAFE SA

Related Resources


Develop and expand a client base

This unit describes the performance outcomes, skills and knowledge required by hairdressers and barbers to develop, sustain and expand a personal clientele in order to remain a viable industry employee. Building relationships with clients occurs while hairdressers and barbers are delivering a range of services in the salon in which they are employed or operate. These hairdressers and barbers have well-developed skills, use discretion and judgement to manage client services and take responsibility for the outcomes of their own work. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Learner Guide$10.00

Research and use hairdressing industry information

There are a variety of sources of information that hairdressers and barbers are able to research that will help them to enhance the quality of their work performance. This information may come from:
• career opportunities
• industry requirements/conditions
• industry expectations
• relations with other industries
• new products and technology
• new techniques and services

Learner Guide$15.00

Design and apply remedial camouflage make-up

This unit describes the performance outcomes, skills and knowledge required to apply specialised make-up products to disguise skin imperfections on the face and body. It requires the ability to consult with clients, select products and equipment, and apply camouflage make-up to disguise the appearance of blemishes, birthmarks and scars. This unit applies to beauty therapists and make-up artists who work in beauty salons and make-up studios and as freelancers. In this environment they work as part of a team but make independent treatment decisions and have knowledge across a range of specialised make-up products and application techniques.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Learner Guide$10.00