Recommend products and services
Recommending products and services is an essential component of your role as a salon/barbershop operator. It involves the
understanding and application of specialised product knowledge to provide accurate advice to customers and staff.
It will be your responsibility as a part of a team to recommend quality products and/or services that are going to complement the
client. Therefore, it is necessary to access relevant sources of data to gather the information you require to satisfy clients' needs.
Clients will look at you as an expert in what you sell and place their trust in you. They will expect you to be confident and have
thorough knowledge of what you recommend.
AQF - Australian Quality Framework
Industry Classification Scheme
National Code - Training.gov.au
SHBXCCS004: Recommend products and services
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