Recommend products and services

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Learner Guide with Assessment: $18.00
Updated: 5/03/2018
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Description

This unit describes the performance outcomes, skills and knowledge required to develop and update knowledge of the organisation’s product and service range and to recommend products and services suited to customer needs. Products and services will vary according to the particular business type but can include any from a hair, barbering, beauty or cosmetics range.
 
This unit applies to all businesses that sell hair, barbering, beauty or cosmetic products and services and to sales and service personnel working at all levels.
 
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Classifications

AQF - Australian Quality Framework
Certificate II

Competency Field
Client Services

National Code - Training.gov.au
SHBXCCS004: Recommend products and services

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2097

TAFEshop Catalogue: 16.034.3319-E2

ISBN: 978-1-74282-426-0

TAFE SA

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