Recommend products and services

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Description

This unit describes the performance outcomes, skills and knowledge required to develop and update knowledge of the organisation’s product and service range and to recommend products and services suited to customer needs. Products and services will vary according to the particular business type but can include any from a hair, barbering, beauty or cosmetics range.
 
This unit applies to all businesses that sell hair, barbering, beauty or cosmetic products and services and to sales and service personnel working at all levels.

Classifications

AQF - Australian Quality Framework
Certificate II

Competency Field
Client Services

National Code - Training.gov.au
SHBXCCS004: Recommend products and services

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2097

TAFEshop Catalogue: 16.034.3474

TAFEshop Catalogue: 16.034.3319-E3

ISBN: 978-1-74282-426-0

TAFE SA

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Participate in environmentally sustainable work practices

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Pierce ear lobes

Many beauty salons offer ear piercing as a service to clients. Ear piercing has existed in various forms throughout history for decorative and cosmetic purposes. The potential for increased clientele is excellent, since ear piercing is popular with men, women and children.

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Organise personal work requirements

This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

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