Control Stock

Classifications

AQF - Australian Quality Framework
Certificate II

Competency Field
Hospitality

National Code - Training.gov.au
SITXINV004: Control stock

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-2001

TAFEshop Catalogue: 16.033.3240

ISBN: 978-1-74282-317-1

TAFE SA

Related Resources


Show social and cultural sensitivity

This course describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity and address cross-cultural misunderstandings.

One of the exciting aspects of working in the hospitality industry is that you will meet people from a great variety of cultural backgrounds. Some of them speak a foreign language, some have different eating customs and others follow a different religion. Dealing with people from diverse backgrounds can be daunting or enriching; it all depends on your knowledge of other cultures and your ability to keep an open mind, even when you are confronted with customs which are different from yours. This course has been designed to assist you with learning the basic skills and knowledge you will need to deal effectively with cultural differences and misunderstandings.

Online (eLearner) resource$30.00

Operate a Bar

This course describes the performance outcomes, skills and knowledge required to prepare a bar for service, take drink orders, prepare and serve alcoholic and non-alcoholic beverages and close the bar down. Customer service and selling skills are found in other courses.

This course applies to any hospitality organisation which operates a bar including hotels, restaurants, clubs, cafes, and wineries. The course applies to bar attendants who operate with some level of independence and under limited supervision.

This course requires you to be working in hospitality venue with bar facilities of a suitable standard, Eg: Public Bar, Tavern, Nightclub or similar. 

online (eLearner) resource$30.00

S.A. Liquor Licensing Laws

This course will introduce you to an understanding of South Australian Liquor Licensing Laws as they apply to the Tourism and Hospitality Industry. A basic knowledge of these laws is essential for anyone employed in this Industry. This course will help you to identify your responsibilities to government regulations, workplace responsibilities, your responsibilities to the customer and of course, your responsibilities to yourself. By doing this course, South Australian Liquor Licensing Laws and the course titled Responsible Service of Alcohol (RSA) you will be able to apply to The Liquor and Gambling Commissioner to become a Responsible Person in the Hospitality and Tourism Industry in South Australia.

online (eLearner) resource$30.00