Use hospitality skills effectively

Pricing

30.00AUDIn Stock

Description

This unit applies to a range of hospitality industry settings including bars, hotels, cafes, restaurants, clubs, pubs and motels.

It applies to frontline operational service personnel who deal directly with customers on a daily basis. They work with very little independence and under close supervision, applying little discretion and judgement as they follow predefined organisational procedures and report discrepancies to a higher level staff member for action. They may work within any industry area including accommodation services, food and beverage, gaming operations and housekeeping.

Classifications

AQF - Australian Quality Framework
Certificate II

Competency Field
Hospitality, Working in Industry

National Code - Training.gov.au
SITHIND202: Use hospitality skills effectively

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-1966

TAFE SA

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