Manage conflict

Description

All activities are designed to provide a realistic and applied approach to learning the skills and knowledge specified in the unit/s listed above. They also include practice and assessment of Employability Skills in the context of the work based activity.

Classifications

Competency Field
Hospitality

National Code - Training.gov.au
SITXCOM005: Manage conflict

Copyright Description

Copyright © 2018 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-1872

ISBN: 978-1-74282-312-6

TAFEshop Catalogue: PM15.1118

TAFE SA

Related Resources


Source and use information on the hospitality industry

This course will provide you with the skills, knowledge and attitudes required to develop and update knowledge of the hospitality industry, including the role of different industry sectors and key legal and ethical issues that must be considered by hospitality industry personnel in their day-to-day work.

This knowledge underpins effective performance in the hospitality industry. The information in this course supports a key function for all people working in the hospitality industry. It focusses on the ability to collect and interpret general industry information. It covers the initial and ongoing development of a person's required knowledge base.

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Prepare and Serve Cocktails

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This course applies to any hospitality organisation which operates a cocktail bar including hotels, restaurants and clubs. The preparation of cocktails is a high order technical bar attendant skill used by experienced beverage attendants who operate independently or with limited guidance from others.

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online (eLearner) resource$30.00

Prepare and Present Sandwiches

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This title is available as both a printed Learner Guide or as a Online-based (eLearner) option.

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