Certificate I in Retail - Book 1: An Introduction to the Retail Industry

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Learner Guide: $39.00 Add To Cart
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Description

Retailing is about all the activities to do with the sale of goods and services to consumers. Careers range from serving customers to managing staff.  You could find yourself working in city fashion boutique, a suburban liquor outlet or a service station hundreds of kilometres up a highway.

Classifications

AQF - Australian Quality Framework
Certificate I

Competency Field
Retail

National Code - Training.gov.au
No description specified.

Copyright Description

Copyright © 2019 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-1867

TAFEshop Catalogue: 12.117.2439

TAFE SA

Related Resources


Certificate II in Retail - Book 3: Working with Customers

Whatever a customer's reason for visiting a store, they want to buy the product that best suits their needs at the best possible price. You will need to know your products, be able to match a particular product to their needs by selling the features and benefits, close the sale and look for opportunities to offer other products to complement the sale. You will need to gain knowledge about the product range in your store so that you can provide the right advice to customers and answer any questions they might have.

Learner Guide$33.00