Meet Customer Needs and Expectations in The Property Industry - Contribute to Effective Workplace Relationships - Communicate With Clients as Part of Agency Operations

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Learner Guide: $34.00 Add To Cart
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Classifications

AQF - Australian Quality Framework
Certificate III

Industry Classification Scheme
Property

Copyright Description

Copyright © 2017 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-1514

TAFEshop Catalogue: 09.082.1036

TAFE SA

Related Resources


Certificate II in Retail - Book 3: Working with Customers

Whatever a customer's reason for visiting a store, they want to buy the product that best suits their needs at the best possible price. You will need to know your products, be able to match a particular product to their needs by selling the features and benefits, close the sale and look for opportunities to offer other products to complement the sale. You will need to gain knowledge about the product range in your store so that you can provide the right advice to customers and answer any questions they might have.

Learner Guide$33.00