Meet Customer Needs and Expectations in The Property Industry - Contribute to Effective Workplace Relationships - Communicate With Clients as Part of Agency Operations

Pricing

Learner Guide: $34.00 Add To Cart
Preview
  • PDF thumbnail

Classifications

AQF - Australian Quality Framework
Certificate III

Industry Classification Scheme
Property

Copyright Description

Copyright © 2017 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-1514

TAFEshop Catalogue: 09.082.1036

TAFE SA

Related Resources


Identify Risks and Opportunities in The Property Industry - Identify Risks to Agency Operations

This unit of competency specifies the outcomes required to identify risks and opportunities in the property industry to maintain effective use of assets. It requires the ability to identify key systems and assets and an understanding of risk management processes.

Learner Guide$31.00

Monitor Building Facilities - Work In The Strata Community Management Sector - Use and Maintain Property - Client Information Databases

This unit of competency specifies the outcomes required to monitor building facilities to ensure maintenance and service problems are identified and resolved or reported where necessary. It requires the ability to identify and arrange necessary maintenance and service work and to check the results against work orders.

Learner Guide$31.00

Certificate II in Retail - Book 3: Working with Customers

Whatever a customer's reason for visiting a store, they want to buy the product that best suits their needs at the best possible price. You will need to know your products, be able to match a particular product to their needs by selling the features and benefits, close the sale and look for opportunities to offer other products to complement the sale. You will need to gain knowledge about the product range in your store so that you can provide the right advice to customers and answer any questions they might have.

Learner Guide$33.00