Utilise Specialist Communication Skills to Build Strong Relationships (Community Services)

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Description

On completion of this unit students will be able to Identify Appropriate Communication Strategies to meet the Needs of Clients and Colleagues and Build Strong Relationships, Conduct Effective Communication with Clients or Staff, Contribute to the Development of Effective Communication Strategies, Represent the Organisation to a Range of Groups, Apply Specific Communication Techniques to Assist in Resolving Conflict and Implement Mechanisms that Facilitate Group Discussion.

Classifications

AQF - Australian Quality Framework
Certificate IV, Diploma

Industry Classification Scheme
Community Care and Welfare

National Code - Training.gov.au
CHCCOM3C: Utilise specialist communication skills to build strong relationships

Copyright Description

Copyright © 2017 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-150

TAFEshop Catalogue: 03.161.5861

ISBN: 978-1-86506-640-0

TAFE SA

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