Utilise Specialist Communication Skills to Build Strong Relationships (Community Services)
On completion of this unit students will be able to Identify Appropriate Communication Strategies to meet the Needs of Clients and Colleagues and Build Strong Relationships, Conduct Effective Communication with Clients or Staff, Contribute to the Development of Effective Communication Strategies, Represent the Organisation to a Range of Groups, Apply Specific Communication Techniques to Assist in Resolving Conflict and Implement Mechanisms that Facilitate Group Discussion.
AQF - Australian Quality Framework
Certificate IV, Diploma
Industry Classification Scheme
Community Care and Welfare
National Code - Training.gov.au
CHCCOM3C: Utilise specialist communication skills to build strong relationships
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