Utilise Specialist Communication Skills to Build Strong Relationships (Community Services)

Pricing

20.00AUDIn Stock
Learner Guide: $20.00 Add To Cart
Preview
  • PDF thumbnail

Description

On completion of this unit students will be able to Identify Appropriate Communication Strategies to meet the Needs of Clients and Colleagues and Build Strong Relationships, Conduct Effective Communication with Clients or Staff, Contribute to the Development of Effective Communication Strategies, Represent the Organisation to a Range of Groups, Apply Specific Communication Techniques to Assist in Resolving Conflict and Implement Mechanisms that Facilitate Group Discussion.

Classifications

AQF - Australian Quality Framework
Certificate IV, Diploma

Industry Classification Scheme
Community Care and Welfare

National Code - Training.gov.au
CHCCOM3C: Utilise specialist communication skills to build strong relationships

Copyright Description

Copyright © 2017 TAFE SA, Government of South Australia. All rights reserved. Terms and conditions apply.

Catalogue Item

TAFEshop Identifier: TAFESA-150

TAFEshop Catalogue: 03.161.5861

ISBN: 978-1-86506-640-0

TAFE SA

Related Resources


Facilitate Cooperative Behaviour (Community Services)

On completion of this unit students will be able to Monitor Behaviour of the Client, Use Communication Strategies to De-escalate Conflict and Respond to Unacceptable Behaviour.

Learner Guide$20.00

Manage the Organisation's Finances, Accounts and Resources (Community Services)

On completion of this module students will be able to Implement Budget Processes, Establish and Implement Systems for Financial Management and Reporting, Manage the Use of Funds, Develop and Recommend Funding Options, Develop and Implement Resourcing Proposals to Meet Operational Needs, Monitor Resource Usage and Performance, Manage Property, Euipment and Stores.

Learner Guide$20.00

Work Effectively with a Board of an Organisation (Community Services)

Boards of management/management committees are a key feature of most community based organisations and of many other organisations. Any organisation that wishes to become a legal identity under the incorporation act/associations act must have a Board of Management/Management Committee. The manager of an organisation is the person that is employed by the Board. They have a role that includes supporting the Board in a variety of ways.These resources look at the roles of the Board, the manager and other staff and how an effective relationship between the two can be forged for the benefit of the organisation.

Learner Guide$20.00