Communicate in the Workplace (SIRXCOM001A - SIH11)


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This learning guide is aligned with the National Hairdressing Training Package. The learning guide is divided into five units which address the following learning outcomes: Follow Routine Instructions and Information, Participate in Workgroups and Teams, Apply Professional Ethics, Support the Organisation and Receive and Refer Client Complaints.


AQF - Australian Quality Framework
Certificate III

Industry Classification Scheme
Retail Industry

National Code -
SIRXCOM001A: Communicate in the workplace

Catalogue Item

TAFEshop Identifier: TAFESA-1453

TAFEshop Catalogue: 09.064.0394-E1

ISBN: 978-1-92166-030-6


Related Resources

Coordinate Work Teams (SIRXMGT001A)

Coordinating people who work in a salon involves a lot more than just getting them to work. Encouraging a group of individuals to align with the business goals is a crucial part of making an effective team. The information in this unit focuses on helping you build skills in coaching and leading a salon team and motivating the team to achieve your salon business goals.


Provide Service to Clients (SIBXCCS202A - SIB10)

This unit is designed to guide and direct students through a range of learning experiences that will enable them to become independent learners by becoming familiar with the learning process to plan their own learning path. A learning path should be planned in consultation with the student's facilitator and/or employer. The Trainer/Facilitator will assist a student's learning by providing support and expertise as required.

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