Situational Communication Skills for IT Support Personnel

Pricing

Student Workbook + CD: $54.50 Add To Cart
Teacher Notes + CD: $56.50 Add To Cart
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Description

This course is designed to improve student listening and speaking in the special purpose context. It is based on real life situations and the functional language that is used in specific contexts.

Classifications

AQF - Australian Quality Framework
Certificate II, Certificate III, Certificate IV

Industry Classification Scheme
Business, Labour and Professional Organisations

Catalogue Item

TAFEshop Identifier: TAFESA-1394

TAFEshop Catalogue: 02.529.4545

TAFEshop Catalogue: 02.529.4128

TAFE SA

Related Resources


Work in Oz - Jobs - Let's Begin Post-Beginner Level

This unit introduces the topic of learners' jobs in their country and the jobs learners would like in Australia. Some work should have been done previously with vocational vocabulary, matching pictures of occupations with words etc. The selection of jobs discussed in this section covers mostly unskilled jobs requiring low levels of English. This includes an audio CD.

Resource Kit$80.00

Work in Oz - Margo the Cleaner

Margo the Cleaner is the first in the Work in Oz series. In Level 1 we learn about Margo’s job through a PowerPoint Story (CD). In Levels 2 and 3 we see audio-visual recordings of Margo at work, watch her talk about her job and watch oral presentations about issues to do with the workplace including safety, work conditions and duties (Level 2 also includes a CD). The activities include listening comprehension questions in response to the audio-visual records as well as reading and writing activities that relate to the occupation, research tasks and group discussion topics. These are available to purchase individually or as a complete pack (including Levels 1, 2 and 3). The complete pack is presented in a plastic moulded box. Level 1 includes a CD; Level 2 include a CD and DVD; Level 3 includes a DVD.

 

Complete Boxed Set$506.00
Level 1 - Facilitator Guide + CD$132.00
Level 2 - Facilitator Guide + CD + DVD$198.00
Level 3 - Facilitator Guide + DVD$198.00

Work in Oz - Nella the Childcare Worker

These resources are designed as content-based learning materials focussing on the world of work in Australia. The materials have been developed around photographs and audio-visual recordings of real Australian workers both in their workplaces and in a studio talking about their jobs. In Level one we learn about Nella's job through a PowerPoint story. Level 2 presents video DVD recordings including Nella at work and some procedural texts. Level 3 includes oral presentations, procedures and points of view of Nella, a childcare lecturer and a childcare director describing issues relating to the childcare environment. These are available to purchase individually or as a complete pack (including Levels 1, 2 and 3). The complete pack is presented in a plastic moulded box. Level 1 includes a CD; Levels 2 and 3 include a CD and DVD.

Complete Boxed Set$440.00
Level 1 - Facilitator Guide + CD$176.00
Level 2 - Facilitator Guide + CD + DVD$132.00
Level 3 - Facilitator Guide + CD + DVD$176.00