Situational Communication Skills for IT Support Personnel

Pricing

Student Workbook + CD: $54.50 Add To Cart
Teacher Notes + CD: $56.50 Add To Cart
Preview
  • PDF thumbnail
  • PDF thumbnail

Description

This course is designed to improve student listening and speaking in the special purpose context. It is based on real life situations and the functional language that is used in specific contexts.

Classifications

AQF - Australian Quality Framework
Certificate II, Certificate III, Certificate IV

Competency Field
Business, Labour and Professional Organisations

Catalogue Item

TAFEshop Identifier: TAFESA-1394

TAFEshop Catalogue: 02.529.4545

TAFEshop Catalogue: 02.529.4128

TAFE SA

Related Resources


Work in Oz - Nick the Handyman

These resources are designed as content-based learning materials focussing on the world of work in Australia. The aim is to introduce learners to real Australian workers and present them with information, personal viewpoints, anecdotes and human interactions thereby allowing them to understand the world of work in Australia while they develop their language skills. Nick explores the world of work through the occupation of a handyman. It also explores everyday household problems from the perspective of a handyman, a house owner and a tenant.  It includes a wide range of spoken and written communication activities as well as numeracy practice. Each guide has a DVD showing Nick at work and procedures relating to his daily work, a CD of audio recordings, worksheets of activities, teachers' notes, Answer Keys and Transcripts of audio recordings. These are available to purchase individually or as a complete pack (including Levels 1, 2 and 3). The complete pack is presented in a plastic moulded box.

Complete Boxed Set$425.00
Level 1 - Facilitator Guide + CD + DVD$175.00
Level 2 - Facilitator Guide + CD + DVD$135.00
Level 3 - Facilitator Guide + CD + DVD$175.00